Post-injury Claims Management Winning Formula

An article published in insurance industry Risk Managers' Forum Rough Notes stresses the importance of clear, timely, appropriate communication in optimal resolution of workers' compensation claims.

The author suggests that close employer involvement in the claims process with consistent contact and communication with the injured worker, medical care providers, claims representatives, and other stakeholders is essential to reducing out-of-work time for injured employees. Doing so can reduce the cost of workers' comp claims by an average of 20 to 50 percent!